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Advice lines
The Department's coronavirus (COVID-19) hotline
You can ask questions regarding coronavirus (COVID-19) and schools by calling 1800 338 663, 8 am to 6pm, 7 days a week (excluding public holidays).
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Guidance from MCH nurses on nutrition, breastfeeding and family health for children from birth to school age.
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Phone counselling service for parents and carers of children and teens.
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Get referrals to courses from TAFEs, training providers and Learn Locals.
Contact numbers
If you know the name of the person you want to contact, call the switchboard on (03) 9637 2000.
For general enquiries about schools and early childhood, call the enquiry line for your region. Available Monday to Friday, 8:30am to 5pm.
If you're not sure which region you're in, call 1800 338 663 or email enquiries@edumail.vic.gov.au.
Offices
View
our office locations for postal addresses.
Contact list
Aboriginal programs
Archives and record management
Historical school records
(03) 9637 3306
archives.records@edumail.vic.gov.au
Historical records to 1954 are now located at the Public Record Office. This includes:
- correspondence and building files (primary, secondary and technical schools, former education department, teachers’ colleges etc.)
- school history files and publications
- historical teacher, staffing and establishment registers
- pupil registers and rolls (only a limited collection)
- scholarship registers
- textbooks
- education photographs.
If you require access to these records, contact the PROV:
99 Shiel Street,
North Melbourne 3051
ph: (03) 9348 5600 or tollfree: 1800 657 452
www.prov.vic.gov.au
Disability programs and services
Early childhood services
Further education, training and apprenticeships
Adult, Community and Further Education (ACFE) Regional Offices
Email:
training.participation@edumail.vic.gov.au
North eastern region: (03) 7022 1805
North western region: (03)) 4433 7582
South eastern region: (03) 8904 2503
South western region: (03) 5215 5204
Apprenticeship Administration Information Line
1300 722 603
vrqa.apprenticeships@edumail.vic.gov.au
Apprenticeship Trade Bonus Hotline
1300 855 282
The Reading Writing Hotline
Find organisations that help with adult reading and writing skills.
1300 6555 06
The Victorian Skills Gateway: TAFE and Training Course Directory
For a listing of accredited courses offered in Victoria, see:
Victorian Skills Gateway
For a hardcopy of the directory call:
131 823
Human Resources
Media enquiries
Schooling and education