Visitors to services

The following visitors and staff (including visiting workers) should not be permitted to enter early childhood services:

  • those who have returned from overseas in the last 14 days
  • those who have been in contact with a confirmed case of coronavirus (COVID-19) in the last 14 days. (A contact is defined as anyone who has been in contact with a known case, including the 24 hours before the case became symptomatic)
  • those who are feeling unwell, including having a fever or symptoms of acute respiratory infection (for example, cough, sore throat, runny nose, shortness of breath).

As detailed on the Department of Health and Human Services (DHHS) information for overseas travellers webpage, only Australian citizens, residents and immediate family members, and New Zealand citizens usually residing in Australia, are able to travel to Australia. All travellers to Australia are required to self-isolate for 14 days in a hotel.

This includes children and staff who may be returning from overseas excursions or other travel. Any person who is self-isolating must not visit an early childhood service to pick up children or for any other reason.

Services should inform their staff, children and families of this advice through their service's communication channels with parents.

Visitors to services providing support

As more children return to services, it is timely to consider their needs for additional support.

In accordance with DHHS advice, visitors to early childhood services should be limited to those who are essential to the delivery or operation of programs. Non-essential visits, including parent volunteers, should be discouraged from attending the service at this time.

We encourage services to work in partnership with organisations that support the delivery of your programs to agree if and when on-site visits will occur. Visitors may include allied health staff (including those providing programs through School Readiness Funding), specialist or service management staff, and maintenance workers.

For other types of visits from Departmental staff, we will consider whether the visit is essential, including taking into account your needs and preferences. Any site visits will be agreed with services.

Any staff that attend services will ensure appropriate hand hygiene and other risk-mitigation measures are in place. If you have any questions, contact your local regional office.