SRF Program

  • Difficult Conversations: How do we have them?

    VEYLDF Alignment

    ​Item uses these practice principles: Reflective practice, Partnerships with families, Respectful relationships and responsive engagement, Partnerships with professionals.

    Item responds to these sub-outcomes: Not applicable.


    Note: When selecting this item in your 2022 School Readiness Funding planning template, please select the “Family Partnership Model” menu item and clearly note in the “Details/comments” box the workshop title “Difficult Conversations: How do we have them?”

    A common concern for practitioners working with parents of young children is how to enter into a conversation with families about what is perceived as a difficult topic. Engaging parents in honest and supportive conversations can help enable change and sustain relationships.

    This three-hour workshop explores the context of these 'difficult conversation' situations and the desired outcomes. The course considers the skills and qualities required to enter into these conversations from a partnership perspective and provides practical opportunities to practice and reflect on newly acquired tools and approaches.

    This workshop can be delivered online or face-to-face.

    The workshop is available through the Centre for Community Child Health's training calendar 

    Detailed Costs

    Online workshop: $220 per participant (incl. GST). Full workshop exclusively for service educators with a minimum of 9 and maximum of 15 participants: $3,300 (incl. GST)  per workshop.

    Face-to-face workshop (Metropolitan Melbourne): $235 per participant (incl. GST). Full workshop exclusively for service educators with a minimum of 9 and maximum of 15 participants: $3,525 (incl. GST) per workshop plus travel expenses.

    Face-to-face workshop (Regional Victoria within an hour of Melbourne): $235 per participant (incl. GST). Full workshop exclusively for service educators with a minimum of 9 and maximum of 15 participants: $3,525 (incl. GST) per workshop plus travel expenses and travel time.

    A quote will be provided on application.

    Please note: costs are based on standard weekday pricing. Weekends and out of hours are negotiated at additional cost.

    Implementation Considerations

    Target population: educators.

    Program/practice descriptions and details: All training is participatory and highly interactive. Participants attending online workshops are asked to have cameras turned on throughout the session with a preference for one participant per screen.  

    All materials are included in the course cost and provided upon commencement.

    There will be some instances where face-to-face delivery is not possible. Face -to-face delivery will be negotiated on a case-by-case basis.

    Program adaptability: the provider has facilitated the model across Australia and is the lead Australian collaborator with the model's UK authors. This helps to ensure that quality standards in implementation and training fidelity are maintained. The provider has recently trained medical practitioners to implement the model in Israel.

    Factors to consider: organisations may wish to partner with others and pool funding to meet minimum numbers and increase cost-efficiency. In particular, services in rural and regional settings are encouraged to pool funding and choose a suite of workshops.

    Staffing: services should consider the cost of backfill in determining the cost of accessing this resource.

    Implementation model: Provider can deliver training in any Victorian community. The structure and timing of the 3-hour course can be tailored to meet the specific needs of practitioners. Contact the provider to discuss specific training needs.

    Supervision/coaching: experience has shown the importance of supervision and mentoring support, through a reflective practice approach, for training participants. Provider offers this to small groups and individuals (over the phone).

    Australian experience: the program was developed in Victoria and is available throughout the state, including in regional and rural areas. To be cost-effective and meet minimum numbers, services in rural and regional areas are encouraged to pool funding and choose a suite of workshops.

    Tools and systems: for the online workshop participants will require access to a device (computer or tablet) with microphone and camera functionality to participate fully in this workshop. Ideally participants should be on their own device and not sharing screens with other participants.

    For face-to-face workshops the contracting service is responsible for the venue and catering. The venue must be able to accommodate participants in a safe environment, allowing for current restrictions around social distancing.

    Priority Area

    Access and inclusion

    Strength of Evidence

    ​Level 6 – Supported by expert opinion