The Children’s Services Act is changing
Early childhood education and care services in Victoria are currently regulated either under the Children’s Services Act 1996 (CS Act) and Children’s Services Regulations 2009 (Regulations), or under the
National Quality Framework (NQF).
The two regulatory regimes are similar but not consistent. The Victorian Government is considering reform of the CS Act to better align it with the
Education and Care Services National Law (National Law), in the NQF.
More details on the proposed changes
Objectives and guiding principles
The CS Act will adopt the objectives and guiding principles in the National Law. These focus on quality educational and developmental outcomes, and the safety, health and wellbeing of children.
Terminology, and roles of key personnel
The CS Act will retain the term ‘children’s service’ so it is clear these services are separate to the NQF education and care services.
Other terminology in the CS Act will be changed to the terms used in the NQF:
- licensees will become approved providers
- licences will become service approvals
- licensee representatives and responsible persons will become persons with management or control
- each approved provider will need to appoint one or more person(s) with management or control responsible for managing the delivery of the service
- primary nominees will become nominated supervisors
- accepted nominees and approved nominees will become persons in day-to-day charge
- the term ‘proprietor’ will become redundant
Licensing and approvals
The licensing structure and fit and proper requirements under the CS Act will be aligned with the NQF terminology and processes:
- Fixed-term licences will be replaced with ongoing service approvals.
- Renewals of licences on application and payment of a fee will be replaced with an annual fee payable on invoice.
- The new fit and proper requirements for people operating a children’s service will be more comprehensive, for example, the applicant’s past conduct under other relevant laws will be considered.
- An approved provider will be able to operate multiple services under the CS Act, under a single provider approval.
- The current two-step process for approval of premises will be replaced with a one-step integrated process for service approval, as in the National Law, that enables consideration of all relevant matters about the service at the time the application is complete.
- Service approvals will be transferrable between approved providers (subject to approval by the regulatory authority), increasing flexibility for approved providers.
- All existing approved providers under the National Law will be eligible to operate a children’s service without the need to separately apply for a provider approval under the CS Act.
Operational requirements for services
The basic requirements to operate a children’s service will be aligned with the National Law. For example, new approved providers under the CS Act will have to appoint nominated supervisors and persons in day-to-day charge of services. While these roles are fundamentally the same as the existing roles, there will be more explicit requirements on what to consider when appointing these individuals. (See also Terminology, and roles of key personnel.)
Other operational requirements in the Regulations (for example, requirements for staffing and premises, equipment and facilities, record-keeping, first-aid) will be reviewed later in 2019. Separate consultation will occur on any changes proposed to the Regulations.
Requirement for educational program
Currently, the CS Act requires an educational or recreational program that is based on the developmental needs, interests and experiences of each child, and designed to take into account the individual differences of those children.
This will be strengthened by aligning it with the National Law requirement to deliver a program based on an
approved learning framework.
The program will need to be proportionate and reflect the nature of the education and care provided and how long the children attend. Information and resources will be provided to help services develop programs appropriate for their service.
Educators’ guides are currently available to support the national approved learning frameworks, including
resources to support the
Victorian Early Years Learning and Development Framework.
Compliance and enforcement
The compliance approach under the National Law gives the regulatory authority more flexible options. The monitoring and enforcement provisions in the CS Act will be aligned with their equivalent provisions in the National Law. This will include the option of an enforceable undertaking where the provider enters into a binding agreement to undertake actions to bring them back into compliance. This provides a more flexible alternative to prosecution.
Offences and penalties
The offences and penalties in the CS Act will be aligned as closely as possible with those in the National Law.
Alignment will introduce some new offences, like operating a children’s service without a ‘nominated supervisor’ (what is now a primary nominee). However, other offences will remain the same; for example, it is currently an offence under both regulatory regimes to inadequately supervise children.
The CS Act will continue to express penalties in penalty units, whereas the National Law expresses them in dollar amounts.
Alignment with the National Law will mean that an offence will carry a different maximum penalty for individuals and corporate bodies. In most cases, the proposed new maximum penalties will be lower for individuals and higher for corporate bodies.
Example: the offence of inadequately supervising children.
Under the National Law, the maximum penalty is $10,000 for individuals and $50,000 for corporate bodies.
Under CS Act now - maximum penalty of 120 penalty units (around $19,350)
Under the CS Act after alignment - maximum penalty of 60 penalty units for individuals (around $9,700), and 300 penalty units for corporate bodies (around $48,400).
Approved associated children’s services
The approved associated children’s service (AACS) model enables an approved provider to operate services under both the NQF and the CS Act at the same premises, under a single NQF service approval. This model makes it easier for a provider operating services under the differing requirements of the two regulatory regimes. There are currently around 35 AACSs in Victoria.
Following alignment, it is proposed to phase out AACSs in Victoria by 2022. Approved providers under the NQF who currently hold a service approval and operate an AACS will be able to:
- operate the entire service under the NQF service approval (with appropriate service conditions and/or waivers, if required), so that both the existing NQF service and the AACS become regulated under the NQF; or
- apply for a separate service approval under the CS Act, which relates only to their AACS.
We will work with affected providers for each AACS individually to establish appropriate arrangements during this two year interim period.
To minimise the impacts of the changes for service providers, transitional arrangements will:
- ensure any service that is exempt from a requirement under the CS Act or Regulations (e.g. staff-to-child ratios) has six months from when the reforms begin to apply for a service waiver in respect of the equivalent requirement under the CS Act (as amended)
- provide processes for dealing with licence applications that are in progress when the reforms commence.
Submit your questions to
- Children’s Services Act 1996 Reform a fact sheet providing an overview of the proposed reform.
- Quality Assessment and Regulation Update newsletter for early childhood providers.
- Early Childhood Update links professionals, providers and educators with news, resources and information that supports the learning and development of young children in Victoria.
- Guide to making a submission
What happens to my submission?
Your submission should be acknowledged within three business days. Your submission will be published on our website unless you indicate that it is confidential.
Submissions will be published as soon as possible after the end of the public comment period. Details such as direct phone numbers, personal email addresses or addresses of private individuals are redacted from documents before publication.
You may want to keep only parts of your submission confidential. If this is the case, this should also be indicated in your submission. Questions relating to making submissions should be emailed to
For queries, or to send a written submission, email us at