National Quality Framework

​​Most early childhood education and care services are regulated under a scheme known as the National Quality Framework. Services must meet the requirements set out in the framework.

The framework covers any service providing or intending to provide education and care on a regular basis to children under the age of 13 years. This includes family day care services, long day care services, outside school hours care services and preschools (kindergartens).​

The regulations

For more information on the regulations, see:

Administering the framework in Victoria

In Victoria, responsibility for administering the National Quality Framework is shared between us and the Australian Education and Care Quality Authority (ACECQA).

We are the regulatory authority for Victoria and are responsible for:

  • granting service and provider approvals
  • carrying out the quality assessment and rating process
  • making sure education and care services meet the requirements of the National Law and National Regulations.

Authorised officers are located at our regional offices. To view the relevant contact details, refer to Quality Assessment and Regulation contacts.

ACECQA is the national, independent statutory authority that governs the National Quality Framework.

Register of Victorian education and care services

To view the register of Victorian education and care services, visit the ACECQA website.

National Quality Agenda Information Technology System (NQA ITS)

The National Quality Agenda Information Technology System allows providers to use a secure online portal to apply for approvals and submit notifications. To access the system, visit ACECQA .

Immunisation - No jab, no play

More information about 'No jab, no play' is available on the Department of Health and Human Services website including:

​Reportable Conduct Scheme

The Reportable Conduct Scheme is administered by the Commission for Children and Young People (CCYP). They can be contacted by:

For more information, visit Commission for Children and Young People.

Organisational Duty of Care

A new statutory duty of care has been created to ensure there is a clear legal duty placed on organisations to take reasonable steps to minimise the risk of child abuse perpetuated by organisational representatives. For more information, visit: